Time

February 27, 2018 at 1:30 pm GMT
thru February 27, 2018 at 2:30 pm GMT

Price

This is a free event

Location

This is an online webinar

Harness new Technologies, Data and Personalisation to create a Digital Experience so good it inspires Customer Loyalty in this webinar round table event. Presented by PowerObjects and One Connected Community.

Put your customer in centre stage for long-term profit growth in 2018! In this industry-led webinar, guest speakers from leading travel stakeholders will address how to master a truly personalised data-relationship with your customer that drives profitability.

Talking Points:

  • Develop a customer-centric business that competes in the digital age
  • Understand how to leverage data to curate customer experiences and engage customers around key moments
  • How to create personalised interactions with your customer at every stage of the travel life cycle (effective and relevant messaging to the right person at the right place and right time)
  • Provide a contextual and personal experience for customers across all devices
  • With GDPR looming, learn how to ensure compliance and deliver a truly personalised data-relationship with your customer that drives revenue

Speakers:

John Doris, Dynamics 365 Solution Director – PowerObjects

George Kiley, Partner – One Connected Community

Harriet Kerr, Commercial Director – BUNAC – An STA Travel Company

Christian Lundén, Director of Future Business – Nordic Choice Hotels

Abhishek Morye, Loyalty Marketing Specialist EMEA – Wyndham Hotel Group

Liam Savage, CRM Manager – Virgin Holidays

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