Our Blog

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March 22, 2023
HCLTech Joining Microsoft at HIMSS23

The Microsoft Business Applications Practice at HCLTech is thrilled to be at HIMSS23 in April. That’s right, we’re back in person and excited to be one of the select partners to share a booth with Microsoft.

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March 2, 2023
Copying flows to aid in troubleshooting

In this blogpost, we demonstrate how to make a copy of a flow. We frequently use this method to create a pseudo version history which can mitigate the risk of updating a flow without a formal version history in place.

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February 23, 2023
Embed a Power Virtual Agents bot inside a canvas app

In this post, we’ll show you how to connect your Power Virtual Agents bot to a canvas app so that users can interact with the bot directly from within your app.

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February 16, 2023
Data Catalogs and the role they play in businesses today

We explore a financial services organization that recently embarked on a journey to profile their master data for quality, provenance accuracy and business process alignment.

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February 9, 2023
Microsoft’s Digital Contact Center Platform in Action, Part 2 of 3

In this blogpost, we explore two of the key capabilities of Microsoft’s Digital Contact Center Platform (DCCP): self-service and intelligent routing.

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January 6, 2023
Show/Hide a custom button based on Security Role using JavaScript

This blogpost demonstrates how a maker can implement show/hide logic on a custom ribbon button, in a model driven app, based on the users’ security roles. This functionality can be useful if we want to restrict access to a ribbon button that performs sensitive or business critical operations.

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December 30, 2022
Shortcut to building trigger conditions in Power Automate 

In a Power Automate (flow), we can limit when the flow is triggered using several different methods. This blog post will highlight two methods a maker can employ to limit flow runs using trigger conditions.

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December 23, 2022
New Commands Functionality in Power Apps

Microsoft has recently added a Table component to Power Apps called Modern Commands. In today's blog, we'll explore this exciting new functionality.

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December 20, 2022
Synapse link for Dataverse and Lakehouse model in Power BI – near real-time

In today’s blogpost, we will explore a near real-time Lakehouse data model in Power BI with Dataverse as data source. We seek real-time data in Power BI reports from Dataverse. We have Synapse Link for Dataverse in Power Platform, and Serverless SQL Pool is available in Azure Synapse.

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December 16, 2022
Roadmap to leverage your data to the fullest and plan towards monetizing your data assets

We explore the roadmap to leverage your data to the fullest and plan towards monetizing your data assets.

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December 7, 2022
Embed Identical Canvas Apps on Multiple Entities of Model-driven App

We outline steps the steps to embed identical canvas apps on multiple forms in a model-driven app using an iFrame and without JavaScript.

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December 1, 2022
Microsoft Purview for Data Compliance and Security

We explore the data compliance, security and governance capabilities offered in Microsoft Purview.

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November 2, 2022
Microsoft’s Digital Contact Center Platform in Action

We discuss the technologies that give the Digital Call Center Platform its punch, as well as the first of its five key capabilities: Omnichannel Engagement.

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September 28, 2022
Improving Customer Service in Local Government, Part 2 of 2

In part two of this blog series, we examine the role of technology in enhancing the customer experience in government with a focus on streamlining and automating customer-facing processes.

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September 19, 2022
Improving Customer Service in Local Government, Part 1 of 2

In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.

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September 14, 2022
The 3 Items from the 2022 D365 Marketing Release Wave 2 Plan that Have Us Most Excited

Microsoft announced its Dynamics 365 Marketing Release Wave 2 plan! In today’s post, we share 3 enhancements that have us especially intrigued.

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