Our Blog

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June 29, 2021
Microsoft Dynamics 365 Customer Voice

In this blog we give an overview of Microsoft Dynamics 365 Customer Voice and provide steps on how to get started!

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June 23, 2021
Power Virtual Agents: Taking the Chatbot Game to the Next Level

In the first of our two-part series dedicated to exploring Microsoft Power Virtual Agents, we discuss what Power Virtual Agents is and what it can do.

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June 16, 2021
Leveraging Dynamics 365 Customer Engagement Data via the TDS Endpoint with Power BI and SQL Queries

We show you how to enable the TDS endpoint, interact with your data via Power BI and SQL Server Management Studio, and take advantage of query folding in Power BI.

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June 9, 2021
How to Create a Responsive Editable Grid in Canvas App

In this blog, we show you how to create a Responsive Editable Grid in Canvas App as quick as possible with the Horizontal container and Vertical container.

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June 2, 2021
Follow Your Customer Journeys with an Omnichannel Strategy

In part two of our three-part series on solutions that help deliver world-class customer service, we discuss the importance of an omnichannel strategy.

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May 25, 2021
Azure Data Factory (ADF) V2 - Pipeline

Azure Data Factory (ADF) Pipeline is both powerful and complex. In this blog we explore how to create a Pipeline.

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May 21, 2021
HCL-PowerObjects Now Offers Multiple Support Models For Business Central

HCL-PowerObjects is excited to announce that for the first time, we are offering time-and-materials support for Dynamics 365 Business Central.

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May 17, 2021
Once Again, 5 HCL-PowerObjects Solution Architects Awarded by Microsoft

PowerObjects is excited to congratulate five employees who have been awarded with FastTrack Recognized Solution Architect (FTRSA) awards!

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May 13, 2021
Dynamics 365 Customer Engagement (CE) Online Refresh Limitation

In this blog, we share a lesson learned when using a Dynamics 365 Customer Engagement online data source connector, called Instance Web API, for Power BI reports.

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May 10, 2021
Table Properties in Business Central

In this blog post, we address some of the Table properties in Microsoft Business Central.

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May 4, 2021
New PowerMap Feature! Create Color-coded Territories

You spoke up, and we listened! Power Pack users can now create color-coded territories within PowerMap. We explore how it works in this blog!

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April 29, 2021
Azure Data Factory (ADF) V2 – Lookup

Learn how to use Azure Data Factory to transform more complex data types like GUIDs and OptionSet values in this blog.

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April 27, 2021
How Consumer Behavior is Driving Transformation in Customer Service

In part one of our three-part series on solutions that help deliver world-class customer service, we explore Microsoft Dynamics 365 Customer Service!

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April 22, 2021
Microsoft Dynamics 365 Marketing: Exploring the 2021 Wave 1 Capabilities

We explore the new features, enhancements, and capabilities Microsoft will release for Dynamics 365 Marketing as part of the 2021 Release Wave 1 plan.

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April 13, 2021
New PowerSMS feature for Dynamics 365 Marketing

In this blog, we discuss how to leverage our PowerSMS PowerPack add-on to create a Custom Channel Tile for Dynamics 365 Marketing.

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April 7, 2021
Electronic Reporting Explained

We look at a classical data export scenario and show how it can be implemented using the Electronic Reporting feature in Dynamics 365 for Finance and Supply Chain Management.

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