Trends in IoT and after-market services are shaking up the manufacturing industry. Manufacturers are moving from being product suppliers to solution providers, driving outcome-based business models.
PowerObjects can help manage your customers, customer assets, and employees by delivering a Dynamics 365 solution to help you ride the wave of industry changes and take advantage of powerful new technologies to streamline your business and grow your bottom line.
Align sales and marketing objectives. Capture leads and nurture them throughout the entire sales cycle by pairing Dynamics 365 for Sales and Dynamics 365 for Marketing. Effectively manage campaigns and track performance in one reliable and accessible platform. From LinkedIn Sales Navigator to Microsoft Azure and the Adobe Marketing Cloud, learn how Dynamics 365 lays the foundation for a complete sales and marketing solution.
Sales Force Automation
Move beyond traditional sales tools. Achieve optimal reporting with meaningful metrics, increase productivity through connected operations, and stay engaged with customers throughout the entire sales cycle. Dynamics 365 for Sales provides a cost-effective sales automation solution with the added benefits of seamlessly connecting to the wider Microsoft stack and LinkedIn.
Partner Relationship Management
Collaborate effectively with your partners. Rethink your partner relationships and align vendor expectations. The flexibility of Dynamics 365 allows easy customisations within the product to meet your needs and your partners’, such as submitting and tracking requests, reviewing past activity, managing account information, invoicing and more.
Improve the overall customer experience. Customer behaviors are changing how manufacturers interact with them. Learn how Dynamics 365 optimises the way employees handle customer engagement and how those interactions are tracked, analysed and managed to gain critical customer insights across your business.
Project Service Automation
Simplify your project management. Execute an automated, end-to-end solution to manage resources and scheduling, track expenses, deliver project updates and provide accurate reporting. Dynamics 3365 for Project Service Automation drives collaboration across multiple teams in a single repository to grow your overall bottom line.
Provide proactive service and improved communication. Dynamics 365 for Field Service provides an effective resource management platform to drive an end-to-end customer experience. Mobile capabilities empower field resources to effectively communicate and return real-time data back to the business, and features like predictive maintenance and improved analytics to increase customer satisfaction.
Finance and Operations
Streamline your business processes. Deliver efficiency, view real-time data, and retain top customers with Dynamics 365 for Finance and Operations as part of your end-to-end manufacturing solution. Finance and Operations is the ERP solution for businesses looking to deliver better results with greater cost savings.
The ServSmart framework is a unified solution, created by PowerObjects and HCL, to track, monitor and maintain data through Microsoft Dynamics 365, and other Microsoft related technologies, such as Power BI and Azure IoT. The solution helps businesses manage their field service processes from product to service to repair.
ServSmart leverages AssetTrack, a comprehensive asset management solution, with the functionality to read, analyze and diagnose how a product performs. This framework provides businesses complete visibility of customers and their assets to provide superior customer service and satisfaction.