PowerObjects have delivered end-to-end business transformation programmes and strategic application design and builds throughout the Housing sector, delivering successful solutions to business problems by leveraging our strong experience with enabling self-service, integrating with legacy housing management systems and building custom web and mobile apps.
Dynamics 365 Solutions for Housing

PowerObjects’ integrated housing solution, PowerProperty, harnesses the power of the Microsoft Cloud and Dynamics 365 to reduce costs through automated business processes and more efficient operational developments. This enables a self-service channel-shift that improves the customer experience and helps housing associations manage growth on a technology platform that can easily be adapted to on-going changes in the sector.
Solution Components
Accurate report leads to quicker decisions
A single source of data across front, middle and back-office for more accurate reporting that can lead to better informed and quicker decisions.
Customer service on multiple platforms
Improved customer experience and satisfaction levels due to enriched data that’s supported across multiple channels.
Process scheduling and management
Automated business processes that can improve staff productivity levels such as field service scheduling or case management.
New flexible process
Flexibility to adapt to new processes and external changes in the sector.
Integrated platform by Microsoft Cloud services
An integrated platform that can be easily maintained and lower the cost of IT ownership via Microsoft Cloud services.
Barriers leads to effective workforce
Remove barriers between different departments within an organisation that will lead to a more cohesive workforce.
Personal approach and management
Predictive and personalised approach to tenancy and asset management.
Supported on all devices
A more digitally responsive and mobile workforce.
Front-Office Solution
- Customer Self-Service Portal
- Community Portal
- Knowledge Management and FAQs
- Customer Management
- Online Payments
- Property Sales
- Case Management
- Workflow Management
- Unified Contact Platform
- Contractor Portal
Middle-Office Solution
- Tenancy Management
- Repairs and Maintenance
- Workforce Scheduling
- Social Care
- Grants and Funding
- Safety Checks and Compliance
- Fleet Management
- Stock Planning and Scheduling
Back-Office Solution
- Housing Management
- Service Charge
- Management Rent Setting
- Facility Management
- Procurement
- People Management
- Payroll Compliance
- Risk Project Management
Resources:



