It really comes down to understanding your customer journey and how that fits within your organisation. How do you see that journey changing over time and what data do you need to deliver that? Technology has matured now to such an extent that there is huge potential for innovation in terms of how you approach the customer experience.
PowerObjects are experts in delivering innovative digital transformation in the travel and hospitality industry. Supporting one product and one product only, Microsoft Dynamics 365.
With over two decades of experience creating solutions for the travel and hospitality industry, HCL and PowerObjects have shifted the solution delivery paradigm. Partnering with Microsoft, our innovative solutions will knock down the most urgent core issues in the industry with the swiftness to stay one step ahead of the competition.
Microsoft’s investment into Dynamics 365 technology solidifies their commitment to the latest advancement in innovative business solutions. Combining what was previously known as Dynamics CRM and Dynamics AX, this cloud-based system streamlines data management and integrates with Office 365. In a time where consumers are empowered with real-time information through mobility, social media, and online channels, Dynamics 365 is your key to providing amazing customer experiences that foster enduring loyalty.
The underlying trend for travel and hospitality is to make sure that any evolution in the customer journey is a positive one. Travel companies need to push the boundaries and adopt next-generation digital thinking, practices and technical solutions.