Microsoft Dynamics 365 with Microsoft Azure

This webinar is an introduction to integrating Microsoft Dynamics CRM with Microsoft Azure. We’ll explore typical integration scenarios between Microsoft Dynamics CRM and the Azure Service Bus.

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Top 10 Issues in CRM Tech Support

This webinar will help you understand the most common issues organizations experience with servers and workstations–both CRM Online and CRM On-premises.

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The New CRM API for Microsoft Dynamics 365

The recently released API provides more extensibility options for developers to build on top of Microsoft Dynamics CRM. In this webinar, you’ll discover the benefits of the new web API and how the changes will impact your current and future code.

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Little Tips and Big Tricks for the CRM Administrator

This webinar will challenge you to think about new ways of streamlining your tasks and potentially how to deliver more value to your end-users through taking advantage of tools that are available within and outside of the application.

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Using Microsoft Dynamics 365 on Tablets and Phones

In this webinar, you’ll get an overview and live demonstration of the various out-of-the-box mobile options including how they are implemented and consumed by users. You’ll learn the best practices for setting up and using the mobile capabilities and things to consider before you implement.

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What’s New in CRM 2016 for End-Users

This webinar will look at the front-end and what end-users will experience when you upgrade so you can get an idea of the impact from a rollout and training perspective. It will also get your mind churning as to what features you’d like to adopt sooner than later.

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What’s New in CRM 2016 for Administrators

If you’re already familiar with the customization of CRM, this webinar will tell you “what’s new” under the hood. It will help you explore what new tools you want to use right away and the impact of upgrading on your existing customizations and code.

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Understanding the CRM to Outlook Integration

The power of the Outlook Integration with Dynamics CRM is a driving factor in many organization’s decision to choose Microsoft. In this webinar, we’ll walk through the functionality in detail so that you can understand what the end-user experience is and the best practices for taking advantage of its powerful features.

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Best Practices for CRM UI Development

There is a reason and a flow to how Microsoft designed the CRM user interface, and there is a specific user experience planned in the design. In this webinar, we’ll examine this design and talk about how to best take advantage of the native features. For administrators, we’ll cover how to think through your customizations so that the information flows and is easy to consume for end-users.

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