High Performance Customer Care and Global Case Management

Consumer behavior is driving the customer care industry transformation, in addition to forcing companies to develop an Omni-channel approach. During this webinar, learn how Microsoft Dynamics CRM, Unified Service Desk, Knowledge, Skype, and the Microsoft stack can assist your organization in providing a higher standard of proactive, high quality service to your customers.

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Everything You Need to Know About Microsoft Cloud by PowerObjects

Nobody likes navigating multiple contracts, companies, partners, and payments. It’s frustrating when you don’t know who to contact for support. Instead of having all of your information scattered in different places with different people, you can now consolidate all your needs in one place with Microsoft Cloud by PowerObjects.

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Upgrading CRM: Powerful New Features to Make Your Work Easier

Thinking about upgrading to the latest version of Microsoft Dynamics CRM? Join PowerObjects for a webinar that highlights all of the great new features that you can take advantage of just by upgrading your CRM system.

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PowerSurveyPlus for Dynamics 365: The Good, The Great, and the Flippin’ Awesome

Join Dean Jones, CEO of PowerObjects, as he talks about the power of surveys to tap into your customers’ wants, desires, and fears. He’ll also cover common use cases, a demo of PowerSurveyPlus, and Q&A.

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CRM for Customer Care Centers: Laying a Foundation for Customer Service Success

Customer Service organizations are looking to transform their customer care centers by providing a superior engagement platform for customers, prospects, and partners. CRM is the key to providing an excellent level of customer service across any channel, by providing the right information to the right agents at the right time.

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High Performance Customer Care for Insurance

In an industry where every percentage point counts to help drive profitable and predictable growth, every customer interaction and touch point is critical to provide a superior service and quality interactions. In the insurance industry, a dissatisfied customer is almost certain to defect to a competing company!

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