What Does the Microsoft Canadian Datacentre Mean for Me and Dynamics 365?

In this webinar, we discuss the benefits of utilizing the highly secure Microsoft Canadian Datacentre and see how it works with Dynamics 365 to positively impact your business in 2017.

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CRM for Dynamics 365 – What’s New in Field Service [WEBINAR]

The service industry continues to become more transient with our mobile workforce but, the need for system tracking and maintenance remains constant. In this 30-minute webinar, we’ll explore how the new field service functionality can anticipate, automate and even help prevent system disturbance.

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Housing Associations handle dozens of regular enquiries from their customers including requests for repairs and maintenance, reports on anti-social behavior, and other general tenancy enquiries.

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Sharpening Your Omni-channel Service Strategy

During this webinar, we will explore alternative channels like IoT, Self-Service, and SMS messaging – in addition to the core channels like phone, email, and chat. We will discuss how a true Omni-channel strategy can help you retain customers, promote upsell/cross-sell strategies, drive down Opex, and make your team more efficient and effective.

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