Digital disruptions are forcing retail and commercial banks to rethink operating models and strategy. Today, banking customers demand real-time interaction, immediacy and transparency.
Excellent client service has become the baseline. Being able to deliver is no longer a positive differentiator in the traditional sense. Instead, not delivering consistently is now a negative differentiator that drives clients to other banks.
PowerBanking – PowerObjects’ Dynamics 365 Accelerator for the Banking industry – leverages Microsoft Business Applications, our own PowerPack add-ons and our proprietary data model to empower organisations to deliver consistently superior customer experiences.